AI automation is the use of intelligent software to perform tasks and workflows that would normally require human effort. It combines artificial intelligence with automation tools to handle repetitive, rules-based, and data-driven activities such as data processing, customer support, reporting, document handling, and system integrations. Unlike traditional automation, AI automation can adapt, learn from patterns, and make contextual decisions rather than simply following fixed instructions. For businesses, this means faster operations, fewer errors, lower operating costs, improved consistency, and better scalability. Most importantly, AI automation frees staff from low-value work, allowing them to focus on strategic, creative, and customer-facing activities that drive growth.