Last Updated: April 2026

Version 1.0

cdo@panateer.com

1. Introduction

This Cookie Policy explains how Panateer Ltd (“we,” “us,” or “our”) uses cookies and similar tracking technologies (such as web beacons and pixels) when you visit panateer.com. In line with our commitment to transparency and AI-driven excellence, this policy details what these technologies are, why we use them, and your rights to control their use.

This policy should be read alongside our Privacy Policy, which describes how we handle your personal data more broadly.

2. What are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a personalized experience, and offer reporting information to website owners.

• First-party cookies: Set directly by Panateer.
• Third-party cookies: Set by partners (such as analytics providers or AI platform vendors) to enable features or functionality on our site.

3. How We Use Cookies

We use cookies for the following purposes:

Category	Description	Necessity
Strictly Necessary	Essential for you to browse the website and use features, such as accessing secure areas or interacting with the AI Assistant session.	Required
Functional	Allow us to remember choices you make (e.g., language or region) and provide enhanced, personal features.	Optional
Performance & Analytics	Help us understand how visitors interact with our site by collecting and reporting information anonymously (e.g., Google Analytics).	Optional
AI Experience	Specifically used to maintain the context of your conversation with our AI Website Assistant during a single session.	Optional

4. Jurisdictional Compliance

• UK & EU (GDPR/ePrivacy): We operate a “Consent-First” model. Non-essential cookies are disabled by default until you provide explicit consent via our cookie banner.
• Thailand (PDPA): We maintain a record of consent and provide clear paths for withdrawal, ensuring your data is processed only for the purposes specified.
• Singapore (PDPA): We provide notification and obtain consent for the collection of data via cookies, unless an exception applies.
• United States (CCPA/CPRA): We do not “sell” or “share” (for cross-context behavioral advertising) cookie data for monetary gain. Users have the right to opt-out of performance and targeting cookies.

5. Specific Use of AI-Related Cookies

To support our AI Website Assistant, we use temporary session cookies that enable the assistant to “remember” the flow of your current conversation.

• These cookies do not track you across other websites.
• Data stored in these cookies is minimized and typically expires once your browser is closed or the session is terminated.

6. Managing Your Preferences

You have the right to decide whether to accept or reject cookies.

• Panateer Consent Tool: Upon your first visit, a banner will appear allowing you to “Accept All,” “Reject All,” or “Manage Preferences.” You can revisit these settings at any time by clicking the “Cookie Settings” link in our footer.
• Browser Controls: Most browsers allow you to block or delete cookies through their settings. Please note that disabling cookies may degrade your experience on panateer.com.
• Global Privacy Control (GPC): Our website is designed to recognize GPC signals sent by your browser as a valid request to opt-out of non-essential tracking.

7. Third-Party Cookies

We partner with certain service providers to analyze site performance. These include:

• Google Analytics: To help us understand site traffic. Google’s Privacy Policy.
• AI Infrastructure: We use enterprise-grade APIs from providers like Anthropic and OpenAI. While the assistant itself uses cookies to maintain session state, these vendors are contractually restricted from using this data for their own purposes.

8. Retention

The lifespan of our cookies varies:

• Session Cookies: Deleted automatically when you close your browser.
• Persistent Cookies: Remain on your device for a set period (e.g., 26 months for analytics) or until manually deleted.

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or data protection laws. The “Last Updated” date at the top of this policy will reflect the most recent revision.

10. Contact Us

If you have questions about our use of cookies, please contact our Data Office:

Panateer Ltd

Email: cdo@panateer.com

Website: https://panateer.com